Catching up on feedback

I’ve had a few “thank you” notes piling up on my desk for awhile now, so as I prepare to videotape a Sunday ceremony and reception at the Ritz Charles, here’s a sampling of what our clients have been saying lately:

From Cathy & Marshall VanNahmen, regarding the video from their 6/24/06 wedding: “Bob – you did an absolutely phenomenal job putting our wedding video together! Thank you so much for your dedicated effort and quick turnaround in getting this to us. We positively love it! Also, our friends couldn’t stop talking about how much they loved the picture slideshow we showed at the reception – it turned out wonderfully as well. You have been so terrific to work with, and even better, so genuinely sincere and kind to us in every encounter. Thank you for an amazing memory we will cherish forever! We will recommend you to everyone we know!

Cathy and Marshall VanNahmen

P.S. My mom is already saying she’s going to keep a copy of the video in the safety deposit box, just for safe keeping! :)”

(Quick sidebar: Here’s why I love the end of that e-mail. There was a time early in the life of my business when one of my relatives was questioning the “importance” of what I was doing for a career. He felt that I should have been a chemist! My proud response was that not many people are lucky enough to be able to say that they provide a service that means so much to their clients that the finished product goes straight to the clients’ safety deposit boxes.)

From Sissy Allen, mother of the bride regarding Kristin & Zach’s 7/9/06 wedding: “Thank you so much for all you have done! We feel so blessed to have had you working with us to make Kristin & Zach’s day special!”

From Mike & Debbie Cobb about their wedding video from 10/8/06: “Thank you very much for being a part of our wedding. Your participation made it an even more magical day for us. We really appreciate and thank you for the professionalism and consideration you demonstrated during our event. We have truly enjoyed watching our wedding video and look forward to sharing it with family and friends!”

From Jordan Schmitt regarding Jordan and Matthew’s video from 8/19/06: “Bob – I got the video today…it is WONDERFUL!!!! You really did an excellent job capturing the day! Thank you SOOOO much! I love it! I’ll definitely be recommending you to friends in the years to come! Thanks again!”

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